Getting started with QI
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Quality improvement advances health care through learning from practice—identifying opportunities for improvement, working with interprofessional teams to measure current processes, setting targets for change and improving through rapid cycle, small incremental innovations. QI needs empowered teams, strategic leadership and a non-judgemental culture. It emphasizes the use of data to make improvements and encourages the creation of best practices from those improvements. This is QI in action!
- Safety: First, do no harm. No one should be harmed by health care.
- Timelines (Accessibility): The right care, at the right time, in the right setting, by the right health care provider.
- Equitability: Providing services to all in need without discrimination.
- Effectiveness: Providing service that works based on the best evidence available.
- Efficiency: Avoiding the provision of services that waste and/or that are unlikely to benefit.
- Patient-centred: Ensuring that patient values, needs and preferences guide clinical decisions.
Family medicine residents are required to participate in Quality Improvement training, developed by the DFCM QI Program. They will then return to their clinical sites to complete a QI project. The project must include information pertaining to the opportunity for improvement, structuring the improvement and testing the changes. In addition, the project must include evidence of team meetings, a reflection on the interprofessional care team experience, a data collection plan, and a project poster.
Please email email@example.com for the password to view the projects.
What is a Quality Improvement Plan?
A Quality Improvement Plan (QIP) is a documented set of commitments and actions that support an organization to meet quality improvement goals. A QIP establishes a principal focus to guide quality improvement initiatives, with the overall objective to aid health care organizations to successfully improve the quality of services delivered to patients. Each of the DFCM's 14 affiliated family medicine teaching units have a QIP.
For more information: Ministry of Health and Long-Term Care: Quality Improvement Plans
The Primary Care QI Newsletter is the quarterly newsletter of the DFCM QI Program. It highlights quality improvement news at the DFCM, interesting new articles & publications, upcoming quality events & conferences, and community announcements.
The Science of Improvement, Berwick DM
The Improvement Guide, Gerald J. Langley
Quality By Design, Eugene C. Nelson
Switch: How to Change Things When Change Is Hard, Chip and Dan Heath.
Made to Stick, Chip and Dan Heath.
Why Change is so Hard, Chip and Dan Heath
Interprofessional Education (IPE), University of Toronto